When is my order shipping?
Everything we sell at Breezy is sitting on a shelf when you order it. We try our best to get orders out the same day, but during busy times of the year it may take a day or two to hit the road. You’ll get an email with the shipping number the second our boys send it out!
How can I return or exchange my item?
You can reach out to firstname.lastname@example.org to return or exchange any item. Always check the product details to see if the item is a final sale.
The item I received is damaged or not what I ordered.
Please reach out to us at email@example.com with your order number and a photo
of the incorrect or damaged item and we will send you the correct item right away.
What material are the shirts made out of?
Please refer to the individual product pages for information on the materials.My order shows delivered, however I have not received it.
Once an order is fulfilled & collected by USPS, it is out of our control. If the package appears as delivered, but you did not in fact receive the items, please file a claim with your local post office. The results of your claim will determine the results of your order. International orders placed through a US store will ship out of our facility in Delray Beach, FL, USA through DHL SmartMail. DHL will sort the packages for USPS and then route them to the proper port of departure from the US. Once the order arrives in your country, it is handed off to your local postal service. Tracking may say "delivered" or "ready for pick up" when it arrives at your local post office. You should then receive a notice from them stating that the package has arrived. Customs fees, taxes, and additional fees may apply for international shipments. We do not charge for these fees up front because of varying rates between countries. Your local post office may hold the package until such fees are paid. Please contact your local customs and/or post office for more information. Any packages that are returned as "refused" or "unclaimed" will be refunded for the items sent back. Shipping will not be refunded in such cases. If the package is sent back before you were notified or does not arrive within 8 weeks, please contact us. We will file a claim that the package was lost and issue a refund for the item(s) only.
Please confirm the shipping address you entered at checkout is correct and not missing a unit or apartment number. If it is correct, reach out to us at firstname.lastname@example.org with your full mailing address and order number and we will investigate further.